Casual Receptionist & Retail Consultant

Looking to put your warm and friendly people skills to good use as part of a supportive, dynamic and fun team? Join us!

We are looking for a self-motivated and friendly person to join us as our receptionist/administrator, with on-the-job training in the shoe retail side of the clinic, too.

We love what we do, our environment is fast-paced, and we’re dedicated to delivering superior health outcomes for our patients. Kindness and genuine care for every person that walks through our doors are at the heart of what we do.

This role is demanding as you’re trusted with a number of important responsibilities, and is also extremely rewarding and supported by a passionate team that cares about our patient’s foot health. We have a clear vision and strong core values, our team aims to make a difference in the community.

This is a casual position, with a minimum of 16 hours per week, and may include some extended business hours and holiday relief.

Do our values align?

Our Values are:

Team First – play as a team have fun and have each other’s backs
Integrity – We stand tall balancing evidence with experience
Commitment – We are in the business of solving problems and commit to seeing through
We are World Class – We innovate and strive for never-ending improvement

Because of our values, we hire based on your attitude and desire, as character is so important, whereas skills can be taught on the job.

Our non-negotiables:

You take responsibility and you are accountable
You are always looking for ways to better yourself and our patients’ experience.
You have a special interest in learning new software, are skilled with computers (PC), pay attention to details, possess good numerical and spelling skills.

We are also looking for someone who is:

Great with people and respectful to all
Shows initiative
Well presented
A problem solver
Highly organised
A multi-tasker
Excellent with their time management skills
Reliable and punctual
Enthusiastic and has a positive attitude

Duties and Responsibilities include but not limited to:

Meeting and greeting customers and patients
Open and close of business
Liaison with clients, doctors and other health professionals
Retail sales and ordering
Data entry
Invoicing
Electronic management of patient and podiatrist appointments
Sterilisation of instruments
Patient billing using HICAPS, EFTPOS, DVA and Medicare
Light general cleaning of clinic and office
Stock control.
Other duties as directed by the Business Owner or Practice Manager

So, what are we looking for in our ideal receptionist?

You have a great sense of humour, and you are a passionate and motivated person.
You are real – what you see is what you get.
You are a dynamic and capable person.
You must be flexible while being very organised
You thrive on a busy and fast [paced work environment, which shines through in your remarkable ability to multitask
You are somebody who shows initiative and is always looking for tasks to do.
You are educated and a quick learner.You have great computer skills and the desire to learn our “in house” programs.
You are passionate and have a desire to improve the clarity of systems and workflows. You are excited to learn new software programs to further this goal.
You love to work – and become engaged in work – you are always willing to give 100% and your willingness to actively participate in work agendas is exceptional.
You are somebody who communicates well and possesses a great phone manner.You smile when you answer the phone, and always go the extra mile to help the team and our patients.You possess the same skills with your one-on-one interaction with patients and other staff members. You have exceptional customer service skills, and this is portrayed through daily interactions.
You can work independently, but you are also a team player
You have great integrity – you are trustworthy and honest.
You can follow directions when required and are happy to take constructive criticism on board.
Your time management and prioritisation skills are exceptional. You have a real ability for staying focused and on task.

Contact Us Today!

If you possess a bright and friendly phone manner with an enthusiastic and caring attitude, and enjoy working as part of a great team, then we would love to hear from you.

To be successful in attaining this position you will have at least one years’ proven experience working in a front desk reception position or retail footwear sales.

If you are ready for this incredible opportunity and know you have the right skills and experience then contact us today!

Job Type:

Casual

Experience:

Medical receptionist: 1 year (Preferred)
Retail Sales (preferred but not essential)

Location:

Kingaroy (South Burnett Regional Council) QLD

License:

Queensland (Required)

Language:

English (Required)

Salary:

Award wages

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